Fragmented data
Information is scattered across multiple locations without a shared connection.
VIETNAMESE TECHNOLOGY. MAKE IN VIETNAM.
An intelligent
operations platformfor small and medium-sized enterprises
BCC Platform helps enterprises go beyond digitizing current operations. It enables them to retain knowledge, learn from experience and become more capable through the work they have already done.
01Manage operations
02Manage knowledge
03Collaborate with AI
01 / BUSINESS CHALLENGES
Enterprises have data,
but do not yet truly own their knowledge
Common challenges for small and medium-sized manufacturers when experience remains disconnected from daily operations.
Knowledge stays with individuals
Experience has not yet become a shared enterprise asset.
Past lessons are hard to retrieve
Proven solutions are easily forgotten when the same issue returns.
Disconnected processes
Departments lack operational alignment.
Limited decision support
Data exists, but placing information in the right context remains difficult.
Reliance on key personnel
Continuity and growth become difficult when experienced people move on.
02 / PLATFORM ARCHITECTURE
One platform. Three layers.
One continuous learning loop.
Operations create data. Knowledge connects experience. AI works alongside people.
CoAICooperative Intelligence
Cooperative IntelligenceKMSKnowledge Management
Knowledge LayerBMSOperations Management
Operational LayerNEW EXPERIENCE → NEW KNOWLEDGE
Business operations create data.
BMS connects operational activities in one platform.
Explore BMSData is organized and connected into knowledge.
KMS builds an accessible memory for the enterprise.
Explore KMSAI uses knowledge and understands context.
CoAI helps people analyze, recommend and coordinate.
Explore CoAIEvery action creates new knowledge.
AI supports decisions. Decisions lead to action. New experience continues to enrich enterprise knowledge.
KNOWLEDGE LOOP01 / BMS
Business operations create data.
BMS connects operational activities in one platform.
02 / KMS
Data is organized and connected into knowledge.
KMS builds an accessible memory for the enterprise.
03 / CoAI
AI uses knowledge and understands context.
CoAI helps people analyze, recommend and coordinate.
AI supports decisions. Decisions lead to action. New experience continues to enrich enterprise knowledge.
01 Operational Layer
BMSBusiness Management
Operations platform
Operations Management
Connect daily activities and establish a data foundation for the entire enterprise.
- Sales — CRM
- Projects
- Purchasing — SRM
- Manufacturing
- Quality — QA/QC
- Inventory
- Maintenance — TPM
- Finance
- Human Resources — HRM
- Operations
Every activity is recorded. Every data point has a clear origin.
02 Knowledge Layer
KMSKnowledge Management
Enterprise memory
Knowledge Management
Turn fragmented information into organized, connected knowledge that can be retrieved when needed.
Knowledge Graph
- Projects
- Cases / Incidents
- Solutions
- Lessons Learned
- Customers
- Products
- Materials
- Processes
- Experts
- Projects
- Cases / Incidents
- Solutions
- Lessons Learned
- Best Practices
- Innovation
- Standards
- Knowledge Graph
- Smart Search
KMS goes beyond storing documents to manage and connect knowledge.
03 Cooperative Intelligence
CoAICooperation Gen AI
AI assistants that work alongside you
Cooperative Intelligence
Use knowledge and context to support people in their work.
- 01Understand context
- 02Find knowledge
- 03Analyze
- 04Recommend
- 05Coordinate
- 06Support execution
- Sales Assistant
Analyze opportunities and recommend quotations
- Project Assistant
Track progress and flag risks
- Manufacturing Assistant
Optimize plans and support incident resolution
- Quality Assistant
Analyze defects and recommend corrective actions
- Purchasing Assistant
Recommend suppliers and analyze costs
- Technical Assistant
Retrieve knowledge and provide technical support
- Leadership Assistant
Prepare reports, analyze information and support decisions
- HR Assistant
Support training and knowledge sharing
AI strengthens human capability; it does not replace people.
03 / KNOWLEDGE LOOP
The more an enterprise works,
the more capability it builds.
Knowledge does not stop at a document. It returns to the work, creates new experience and continues to develop.
- 01
Work
- 02
Create data
- 03
Build knowledge
- 04
AI support
- 05
Make decisions
- 06
Take action
- 07
Create new experience
- 08
Update knowledge
04 / BUSINESS VALUE
Value through connection.
Operations, knowledge and AI develop together on one platform.
- 01
Improve operational efficiency
Connect activities across departments.
- 02
Reduce costs
Make better use of existing data and experience.
- 03
Retain and develop knowledge
Turn experience into a shared asset.
- 04
Make better decisions
Bring more knowledge and context into consideration.
- 05
Advance innovation
Develop ideas from what the enterprise has learned.
05 / ABOUT BCC
From a 2007 “Failures Book” to
knowledge management for small and medium-sized manufacturers
In 2007, during a learning visit to Castolin Japan, I encountered a “Failures Book” that preserved defects, causes, solutions and lessons so others would not repeat the same failures. From that simple practice, I began to imagine “The Memory of the Enterprise”: a place where operational data and each person’s experience become shared knowledge that can be found, inherited and reused. Today, BCC Platform brings that journey to life through BMS → KMS → CoAI, helping small and medium-sized manufacturers operate, remember, learn and innovate continuously.
- 2007
Origin in a Failures Book
A way to retain defects, causes, solutions and lessons learned.
- THINKING
Experience management
Individual experience should remain available and reusable.
- KNOWLEDGE
The Memory of the Enterprise
From isolated lessons to organized and connected knowledge.
- BCC PLATFORM
BMS → KMS → CoAI
Connecting operations, knowledge and AI so enterprises can learn.
THE IDEAL BEHIND BCC PLATFORM
KNOWLEDGE MANAGEMENT — THE FOUNDATION OF AN INNOVATIVE ENTERPRISE IN THE DIGITAL AGE.
Over the years, enterprises around the world have invested heavily in ERP, MES, IoT, Cloud, Big Data, AI and digital transformation platforms. However, it has become increasingly clear that technology and data alone do not create an intelligent enterprise.
Founder, CEO
Ngô Văn Trọng
Founder & Chief Executive Officer of BCC Platform.
Originated the vision for BCC Platform from the need to preserve enterprise experience and shaped its progression from operations management to knowledge management and cooperative intelligence.
- Business strategy
- Knowledge management
- Senior digital transformation consulting
Co-Founder, CTO
Nguyễn Tiến Hiệp
Co-Founder & Chief Technology Officer of BCC Platform.
Co-developed the growth strategy, ecosystem model and foundational principles connecting BMS → KMS → CoAI.
- Technology architecture
- Senior digital transformation consulting
- BCC ecosystem
06 / DEPLOYMENT ROADMAP
Start small. Expand as needed.
Create value quickly.
A flexible roadmap that begins with real business needs.
- 01
Assessment & consultation
Understand operations and needs.
- 02
Deploy BMS
Establish the operational foundation.
- 03
Build KMS
Connect enterprise knowledge.
- 04
Integrate CoAI
Bring AI into the context of work.
- 05
Expand & optimize
Develop alongside the enterprise.
BUILD THE NEXT STEP WITH BCC
Enterprises need more than digitization.
They need the ability to remember and learn.
BCC Platform connects operations, knowledge and AI in one unified platform.
Call, message us on Zalo or email us to discuss your needs and schedule a demo.
Phone: +84 898 471 122[email protected]Connect on your preferred platform